Frequently Asked Questions
Product Photography Frequently Asked Questions
How do I get started?1) Contact us through email or by phone to discuss the scope of your requirements 2) Arrange for a free product shot! Please note that some restrictions apply. Please contact us for further detail.3) Package and send your products. Please include a packing slip, an order form, instructions and/or any sample photos you’d like the photographer to reference when shooting your product.4) You are all set! Just sit back and let us do our magic.
How does your Queue work?We operate on a first-come, first-basis system that we call a queue. As soon as your shipment of arrives your project is put in queue and you are notified via e-mail with our shooting schedule and will be given an estimated completion date.
Can you Guarantee a turn around date?Yes, we can guarantee the completion date of your project if you use any of our high priority services. Please contact us before shipping any high priority projects.We can not guarantee the turn around of your project when using our standard service. Please allow for 5-10 business days for standard services.
Can you add two or more photos together to make one?Yes. We call this a composite or composition photograph. Typically is costs more for this type of shot because of the additional editing time required. Contact us for details.
How much editing is included in the price of a photo?Usually, we do minor retouching, perspective correction and color adjustments as part of our basic service. If your product photo requires additional retouching it will be billed at our hourly editing rate. All additional editing is done with your approval only.
How many photos can you process a day? There is no easy answer. We can photograph 100′s of products a day depending on their size but to completely process, including photographing, proof, edit, and approval, a photo can take up toy 2-3 days depending on how long a client takes to get back to us on proofs.
What exactly to I get if I use your basic service?– Minor retouching
– Perspective correction
– Color adjustments
– Online or e-mail proofing of original photo
– One Free re-shoot
– Detailed hand-outline or clipping path
– background removal
– Three layer separation (product, shadow, background)
– Five minutes of free retouching per photo
– Three different sized web-optimized JPEGs of each photo
– Delivery of all images on CD-Rom
– Detailed receipt
Event Photography Frequently Asked Questions
How quickly can you arrive to an event with a photographer?
Can I have a way for my customers to view their photos as the event is happening?
Can you print on site at an event?
Do you do videography as well as photography?
Do I pay for services all upfront?
Graphic Design FAQ
Graphic Design Services
Do you also create poster and signage design
Yes, we also do posters, exhibition booth backdrops and banners.
How fast can I receive my brochure graphic once I pay?
Normally we return any project with in 24 hours. In some cases when additional services are requested time be anywhere from 2 to 3 business days.
Do you also create Newsletter Design Templates?
Yes, Same Day Creative Solutions comprises a skilled team who can create newsletters to appeal to your target market.
Can you do book covers designs?
Yes, we do book designs and much more. Authors who use a professional designer report an increase of 30% in book sales!
Product Packaging Design ?
Stationary Design ?
Marketing Frequently Asked Questions
What types of marketing can you do?
Do I pay all upfront when I hire you to do my marketing?
Can I pay monthly for advertising and marketing?
What type of consulting do you specialize in?